Module 4: Responding well

Overview

Module 4 provides an outline of how healthcare professionals can engage in appropriate ways of responding to patients/clients who are victims of family violence. Learners will be encouraged to reflect on the barriers they may face when asking about violence and the expectations, needs and interests of patients/clients who do disclose. The module also covers the personal, professional and organisational barriers healthcare professionals may face in responding to family violence. Lastly, learners will explore how to 'respond well' in the context of family violence by exploring the concept of trauma informed care. This will be complemented by video clips of 'best practice encounters' between a patient and professional.

Learning objectives

After completing this module, you should be able to:
  • Describe key barriers patients/clients can face when disclosing violence
  • Recognise the expectations, needs and interests of patients/clients who disclose violence to their healthcare professionals
  • Describe appropriate ways of responding to patients/clients as victims
  • Identify the professional and personal barriers that can interfere in appropriately responding to disclosures of violence and reflect on how these may create challenges in your future practice as a healthcare professional
  • Describe the importance of trauma informed care in the context of family violence and how it applies in practice
  • Examine best practice encounters of patients/clients with healthcare professionals.
Now work your way through Learning Module 4 below ...